PRIVACY POLICY
Privacy Policy
Last Updated: July 2026
At NOVA LIVING, accessible at https://novalivinghome.co.uk, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services.
This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through any other channels outside of this website.
NOVA LIVING is operated by Fabric Beds UK Limited.
If you have any questions about this Privacy Policy or how we handle your information, please contact us.
Email: novaliving123@gmail.com
CONSENT
By using our website, you confirm that you have read, understood, and agree to the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT
The personal information we request and the reasons for collecting it will always be explained at the time we ask you to provide it.
When you contact us directly, we may collect information including:
Your name
Email address
Telephone number
Delivery information
The contents of your message
Any attachments or information you choose to provide
When you create an account, place an order, or purchase products from our website, we may collect information such as:
Full name
Billing address
Delivery address
Email address
Telephone number
Account details
Order history
Payment-related information processed securely through our payment providers
We only collect information that is necessary to provide and improve our services.
HOW WE USE YOUR INFORMATION
The information we collect may be used for the following purposes:
Processing and fulfilling your orders.
Delivering products and providing customer support.
Managing and maintaining our website.
Improving website performance and user experience.
Personalising your shopping experience.
Understanding customer behaviour and website usage.
Developing new products, services, features, and improvements.
Communicating with you regarding your orders, enquiries, and account.
Sending marketing communications where you have provided consent.
Preventing fraud, security risks, and unauthorised transactions.
Meeting our legal and regulatory obligations.
LOG FILES
NOVA LIVING follows standard procedures for using log files.
These files automatically record visitor activity when users access our website. Information collected may include:
Internet Protocol (IP) addresses
Browser type
Internet Service Provider (ISP)
Date and time of visits
Referring and exit pages
Number of clicks
General website usage information
This information is not linked to personally identifiable information.
Log files are used to:
Analyse website trends.
Improve website performance.
Monitor website security.
Understand how visitors use our website.
Improve customer experience.
COOKIES AND WEB TECHNOLOGIES
Like most websites, NOVA LIVING uses cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device that help us remember preferences and understand how visitors interact with our website.
Cookies may be used to:
Remember your preferences.
Improve website functionality.
Analyse website traffic.
Provide a smoother shopping experience.
Support marketing and advertising activities.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.
ADVERTISING PARTNERS & THIRD-PARTY TECHNOLOGIES
NOVA LIVING may use third-party services, including advertising and analytics providers, to improve our marketing and website experience.
These third parties may use technologies such as:
Cookies
JavaScript
Web beacons
These technologies may collect information such as your IP address and browsing behaviour to measure advertising performance and provide more relevant content.
NOVA LIVING does not control or have access to cookies placed by third-party providers.
We recommend reviewing the privacy policies of any third-party services you interact with.
THIRD-PARTY PRIVACY POLICIES
Our Privacy Policy does not apply to external websites, services, or advertisers that may be linked from our website.
We encourage you to review the privacy policies of any third-party websites before providing personal information.
You can manage or disable cookies through your individual browser settings.
YOUR PRIVACY RIGHTS
Depending on applicable data protection laws, you may have the right to:
Access Your Personal Information
You may request details of the personal information we hold about you.
Request Correction
You may request corrections to information that is inaccurate or incomplete.
Request Deletion
You may request that we delete your personal information where legally permitted.
Restrict Processing
You may request that we limit how your personal information is processed.
Object to Processing
You may object to certain uses of your personal information, including direct marketing.
Data Portability
You may request that your personal information is transferred to another organisation where applicable.
To exercise any of these rights, please contact us:
Email: novaliving123@gmail.com
We aim to respond to all legitimate requests within one month.
DATA PROTECTION RIGHTS UNDER UK GDPR
Under UK data protection laws, you have the following rights:
The right to access
You have the right to request copies of your personal data.
The right to rectification
You have the right to request corrections to inaccurate information.
The right to erasure
You may request deletion of your personal data in certain circumstances.
The right to restrict processing
You may request restrictions on how we use your information.
The right to object
You may object to certain types of processing, including marketing.
The right to data portability
You may request transfer of your data where applicable.
If you wish to exercise any of these rights, please contact:
Email: novaliving123@gmail.com
CHILDREN'S INFORMATION
Protecting children's privacy online is important to us.
NOVA LIVING does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us immediately.
We will take reasonable steps to investigate and remove such information from our records where appropriate.
DATA SECURITY
We take appropriate technical and organisational measures to protect your personal information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
While we take reasonable precautions, no online transmission or storage method can be guaranteed to be completely secure.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with the revised date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
NOVA LIVING
Operated by Fabric Beds UK Limited
Website:
https://novalivinghome.co.uk
Email:
novaliving123@gmail.com