TERMS AND CONDITIONS

Last Updated: July 2026

OVERVIEW

This website is operated by Fabric Beds UK Limited. Throughout the website, the terms "we", "us", and "our" refer to NOVA LIVING. NOVA LIVING provides this website, including all information, products, tools, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices set out below.

By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), together with any additional terms, conditions, and policies referenced herein or available elsewhere on our website.

These Terms apply to all users of the website, including but not limited to browsers, customers, merchants, suppliers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be legally bound by these Terms. If you do not agree with all of these Terms, you must not access the website or use any of our Services.

Any new features, products, or tools added to our website will also be subject to these Terms of Service. We reserve the right to update, amend, or replace any part of these Terms by posting changes on this page. It is your responsibility to review this page periodically. Your continued use of the website following any updates constitutes your acceptance of those changes.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence or that you have given permission for any minor dependents to use this website under your supervision.

You agree not to use our products or services for any unlawful or unauthorised purpose and must not violate any applicable laws, including copyright or intellectual property laws.

You must not transmit any viruses, malware, worms, or any code intended to damage or interfere with the operation of this website.

Any breach of these Terms may result in the immediate suspension or termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that any content you submit (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. All payment information is encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or otherwise use any part of our Services, website content, or access to our website without our prior written consent.

The headings used within these Terms are included for convenience only and do not affect their interpretation.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We make every reasonable effort to ensure that information on this website is accurate and up to date. However, we cannot guarantee that all information will always be complete, accurate, or current.

The content provided on this website is intended for general information only and should not be relied upon as the sole basis for making purchasing or business decisions. You should seek additional information where appropriate.

Historical information displayed on this website is provided for reference purposes only and may no longer be current.

We reserve the right to modify or remove website content at any time without notice but are under no obligation to update any information unless required by law.

SECTION 4 – PRODUCTS, SERVICES & PRICING

Prices for our products may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, or part of our website at any time without liability.

We shall not be responsible for any modification, price adjustment, suspension, or discontinuation of any product or service.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively through our online store and may be available in limited quantities.

Returns and exchanges are subject to our Refund Policy, which can be viewed at:

https://novalivinghome.co.uk/pages/refund-policy

We make every effort to display product colours, fabrics, finishes, and images as accurately as possible. However, due to differences in screen settings, lighting, and device displays, we cannot guarantee that colours shown on your device will exactly match the finished product.

We reserve the right to:

Limit sales of products to any individual, organisation, or geographic location.
Restrict quantities purchased.
Change product descriptions, specifications, or prices without notice.
Discontinue any product at any time.

All offers displayed on this website are subject to availability and may be withdrawn without notice.

While we strive to manufacture furniture of the highest quality, we do not warrant that every product, service, or piece of information obtained through this website will meet every customer's individual expectations.

Should any issue arise with a product, we will work with you in accordance with your statutory rights and our published policies.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order placed through our website.

Restrictions may apply to orders placed:

Under the same customer account.
Using the same payment method.
Delivered to the same delivery address.
Considered to be placed by dealers, distributors, or resellers.

If we amend or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

You agree to provide complete, accurate, and current information for all purchases made through our website.

You are responsible for keeping your account information up to date, including your:

Name
Email address
Billing details
Delivery address
Telephone number
Payment information

This enables us to process your order efficiently and contact you regarding your purchase where necessary.

For further information regarding cancellations and returns, please refer to our Refund Policy:

https://novalivinghome.co.uk/pages/refund-policy

Here's Part 2 of your NOVA LIVING Terms of Service.

From time to time, we may provide access to third-party tools or services that we neither monitor nor control.

You acknowledge and agree that these tools are provided on an "as is" and "as available" basis without any warranties, guarantees, endorsements, or conditions of any kind.

NOVA LIVING accepts no responsibility or liability arising from your use of any third-party tools.

Any use of optional third-party tools is entirely at your own discretion and risk. You should ensure that you understand and agree to the terms and conditions of the relevant third-party provider before using any such services.

We may also introduce new products, services, features, or tools in the future. Any such additions will automatically be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials provided by third parties.

Links to third-party websites are provided for your convenience only. These websites are not owned, operated, or controlled by NOVA LIVING, and we are not responsible for their content, policies, accuracy, or availability.

We do not accept responsibility for any loss or damage resulting from purchases, transactions, or interactions with third-party websites.

Before engaging with any third-party website, we recommend that you carefully review their own terms, conditions, and privacy policies.

Any complaints, questions, or claims relating to third-party products or services should be directed to the relevant third-party provider.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you send us suggestions, reviews, ideas, proposals, feedback, or other content, whether requested by us or submitted voluntarily, you agree that NOVA LIVING may use, reproduce, edit, publish, translate, distribute, and display such content in any format without restriction or compensation.

We are under no obligation to:

Keep any submissions confidential.
Pay compensation for submitted content.
Respond to every submission received.

We reserve the right, but are under no obligation, to monitor, edit, or remove content that we believe is:

Unlawful
Offensive
Abusive
Defamatory
Fraudulent
Obscene
Misleading
Infringing intellectual property rights
In breach of these Terms

By submitting content, you confirm that:

You own or have permission to submit the content.
It does not infringe the rights of any third party.
It does not contain viruses or malicious software.
It is not false, misleading, or intended to impersonate another individual.

You remain solely responsible for any content you submit.

SECTION 10 – PERSONAL INFORMATION

Any personal information submitted through our website is handled in accordance with our Privacy Policy.

Please refer to:

https://novalivinghome.co.uk/pages/privacy-policy

for full details on how we collect, use, process, and protect your personal information.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

Product descriptions
Specifications
Colours
Pricing
Promotions
Delivery charges
Stock availability
Estimated delivery times

We reserve the right to correct any errors, update information, amend pricing, or cancel orders where incorrect information has been published, even after an order has been placed.

Except where required by law, we are under no obligation to update information on our website.

The inclusion of an update date should not be interpreted as confirmation that every part of the website has been revised.

SECTION 12 – PROHIBITED USES

In addition to any other restrictions contained within these Terms, you agree not to use our website or Services:

For any unlawful purpose.
To encourage or assist others in unlawful activities.
To breach any applicable laws or regulations.
To infringe our intellectual property rights or those of others.
To harass, abuse, threaten, intimidate, or discriminate against any individual or group.
To submit false or misleading information.
To upload malware, viruses, or harmful code.
To collect or misuse the personal information of others.
To spam, phish, scrape, crawl, or harvest website content without permission.
To interfere with the operation or security of our website.
For fraudulent or deceptive purposes.
To attempt unauthorised access to our systems or servers.

We reserve the right to suspend or permanently terminate access to our website if these Terms are breached.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that access to our website or Services will always be uninterrupted, secure, timely, or error-free.

We do not warrant that any information, results, or content obtained through the use of our website will always be accurate, complete, or reliable.

From time to time, we may suspend or withdraw parts of our website without prior notice for maintenance, updates, or operational reasons.

Your use of this website is entirely at your own risk.

All products and services are supplied on an "as available" and "as is" basis except where otherwise required by law.

To the fullest extent permitted by applicable law, NOVA LIVING, Fabric Beds UK Limited, its directors, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and partners shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from:

The use or inability to use our website.
The purchase or use of our products.
Loss of profits or revenue.
Loss of business.
Loss of data.
Replacement costs.
Service interruptions.
Website errors or omissions.
Any other claim arising from your use of our Services.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law, including liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless NOVA LIVING, Fabric Beds UK Limited, together with our parent companies, subsidiaries, affiliates, directors, officers, employees, contractors, licensors, suppliers, service providers, agents, and partners, from and against any claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

Your breach of these Terms of Service;
Your violation of any applicable law or regulation;
Your infringement of the rights of any third party; or
Your misuse of our website, products, or services.
SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law.

The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by the invalidity or unenforceability of any individual provision.

SECTION 16 – TERMINATION

These Terms of Service remain effective unless and until terminated by either you or NOVA LIVING.

You may terminate these Terms at any time by discontinuing your use of our website and services.

We reserve the right to suspend or terminate your access to our website, products, or services immediately and without prior notice if we reasonably believe that you have breached these Terms or engaged in unlawful or fraudulent activity.

Termination shall not affect any rights, obligations, or liabilities that accrued prior to the termination date.

Any provisions intended to survive termination, including but not limited to intellectual property rights, disclaimers, limitations of liability, indemnities, and governing law, shall remain in effect.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service, together with any policies published on our website, including our Privacy Policy, Refund Policy, Delivery Policy, and any other applicable policies, constitute the entire agreement between you and NOVA LIVING regarding your use of our website and services.

These Terms supersede all previous agreements, communications, representations, or understandings, whether written or verbal, relating to the use of our website.

Any failure by NOVA LIVING to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other rights available to us.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

SECTION 19 – CHANGES TO THESE TERMS

We reserve the right to amend, update, or replace these Terms of Service at any time by publishing the revised version on our website.

It is your responsibility to review this page periodically to stay informed of any updates.

Your continued use of https://novalivinghome.co.uk following the publication of any changes constitutes your acceptance of those revised Terms.

CONTACT INFORMATION

If you have any questions regarding these Terms of Service or require further information, please contact us using the details below:

NOVA LIVING
Operated by Fabric Beds UK Limited

Website: https://novalivinghome.co.uk

Email: novaliving123@gmail.com

We aim to respond to all enquiries as quickly as possible during our normal business hours.

Thank You

Thank you for choosing NOVA LIVING. We appreciate your trust in our products and are committed to providing exceptional furniture, outstanding customer service, and a seamless shopping experience.